Any questions?

We listed a couple of frequently asked questions. If there is anything else you can not find here do not hesitate to contact us.


I am not sure if the quality of my recordings is high enough.

 

Just send them to us and we will let you know.


How can I pay?

 

 You can pay by bank transfer or via PayPal. We will send you the details once you sent us the order. Contact


Can I order even if I don't have the heartbeat recordings yet?

 

Yes, you can order before recording the heartbeat of your baby. We will start with your song as soon as we receive the heartbeat recording.


How can I record the heartbeat of my baby?

 

You can record the heartbeat at one of your check-ups when your gynaecologist uses a cardiotocography. There are also ultrasound scanners that you can buy and use at home, e.g. from Angelsound. 


Can I choose any song?

 

You can choose any song. If we have difficulties to perform the song you have chosen or if there are legal issues that prevent us from covering this song, we will get in touch with you (that hasn’t happened yet).


How long will the song be?

 

The song will be around 3-4 minutes.


Why does the delivery take up to 14 days?

 

All songs are composed by professional musicians. We do not use prepared songs and all Heartbeat Music songs are unique. If you need a quicker delivery, just let us know and we can arrange an express delivery. Express delivery costs 50€ on top of the offer price. You will get the audio file of your Heartbeat song via email in 2-3 days and the Heartbeat Music box with the USB stick in 10-14 days.


How long should the recording of the heartbeat be?

 

Theoretically we can use a frequency of 5 seconds but the longer the recordings the better we can adjust the song to the individual heartbeat rhythms of your child.


How much does the delivery cost?

 

The price includes delivery costs.


What happens to the heartbeat audio files?

 

We will delete all the audio files after we sent the song to you.


Will you really use the heartbeat recordings I send you?

 

Of course, we will use the heartbeat recordings you send us to compose a unique song for you and your loved ones.


Can you also use the recordings of twins?

 

The recordings of twins’ heartbeats could be used so far. If you are not sure about the quality of your recording, just send us the recording beforehand and we will tell you if they are sufficient for a great song.